Frequently Asked Questions

How do I buy an ebook?

Choose an ebook, add it to your cart and complete checkout using an available payment method.

How will I receive my ebook?

For eligible downloadable products, WooCommerce provides download access according to the settings on your order and product.

Can I read on my phone?

Most PDF and EPUB files can be opened on compatible phones, tablets and computers.

I cannot access my download. What should I do?

Check your order email and My Account downloads area. If the issue continues, contact support with your order number.

Can I request a refund?

Please read our Refund & Cancellation Policy for the conditions that apply to digital products.